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TOPIC-COMMUNICATIONS

April 2018
23-25	Administration & Leadership Academy For Law Enforcement Civilians	Miami, FL
24-25	*Veterans, Police Officers, and Communities in Crisis BY PATC**	Kenner , LA
May 2018
7-8	Verbal De-escalation: Surviving Verbal Conflict® by DOLAN	Grand Rapids, MI
7-10	Verbal De-escalation Train the Trainer: Surviving Verbal Conflict® by DOLAN	Grand Rapids, MI
14-15	Penn State - Effective Report Writing	Malvern, PA
30-31	*Veterans, Police Officers, and Communities in Crisis BY PATC**	Somersworth, NH
June 2018
5-6	*Veterans, Police Officers, and Communities in Crisis BY PATC**	French Lick, IN
25-29	Advanced Public Information Officer	Miami, FL
26-27	*Practical Tools for Responding to Trauma and PTSD BY PATC**	Columbus, OH
August 2018
14-15	Telecommunications FTO Program by IPTM	Jacksonville, FL
14-17	Verbal De-escalation Train the Trainer: Surviving Verbal Conflict® by DOLAN	Prescott , AZ
21-22	*Crisis Communications BY PATC**	Murfreesboro, TN
21-24	Verbal De-escalation Train the Trainer: Surviving Verbal Conflict® by DOLAN	Palm Beach, FL
28-29	*Communities, Veterans, and Police Officers in Crisis BY PATC**	Mesa , AZ
September 2018
10-11	Penn State - Effective Report Writing	Deptford, NJ
18-20	*Crisis Communications for Dispatchers BY PATC**	Mesa , AZ
24-25	*Veterans, Police Officers, and Communities in Crisis BY PATC**	Sandy, UT
December 2018
4-5	Supervising a Telecommunications Center by IPTM	Jacksonville, FL

Online classes
Communication Skills: Body Language	PoliceOne Academy
Communication Skills: Getting Back to Basics	PoliceOne Academy
Communication Skills: New Era, New Rules	PoliceOne Academy
Crowd Control: An Overview	PoliceOne Academy
Crowd Control: Continuum	PoliceOne Academy
Crowd Control: The Sleeping Dragon	PoliceOne Academy
Dispatch Communications: Critical Incident Response	PoliceOne Academy
Internet & Technology in Law Enforcement	PoliceOne Academy
Leadership: Building a Police Organization with a Mentoring	PoliceOne Academy
Leadership: Contemporary Problems Facing Law Enforcement	PoliceOne Academy
Leadership: International Exchange of Training Ideas	PoliceOne Academy
Leadership: Liability of Not Training	PoliceOne Academy
Patrol Communications	PoliceOne Academy
Psy. Disorders: Managing Emotionally Disturbed Persons	PoliceOne Academy
Responding to Emergencies	PoliceOne Academy
Understanding and Responding to Excited Delirium Calls	PoliceOne Academy
Communication Skills 4	PoliceOne Academy
Verbal Excellence: Leading, Persuading, Defusing	Code 4 Public Safety Education
Stress Recognition and Resolution for Telecommunications	IPTM
Call Handling for the Telecommunications Center	Virtual Academy
Counseling and Discipline for the Telecommunications Center	Virtual Academy
Stress Management for Telecommunicators	Virtual Academy
Supervision 101 for the Telecommunications Center	Virtual Academy
TEEX - Public Safety Telecommunicator	TEEX
Communication and Intrinsic Bias	Virtual Academy
Suicide Prevention, Intervention & Postvention	Academy Hour