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TOPIC-COMMUNICATIONS
August 2021
3-5 Verbal De-Escalation & Crisis Com. Skills to Diffuse & Conflict Behavior Cleveland, TN
4-5 Livestream: Verbal De-Escalation Train the Trainer Program by DOLAN Webinar
5 Verbal De-Escalation & Crisis Comm. Skills for Jail & Correction Officers Cleveland, TN
12 Livestream: Verbal De-Escalation: Surviving Verbal Conflict® by DOLAN Webinar
17-18 Telecommunications FTO Program by IPTM Jacksonville, FL
24-25 Mental Health & Crisis Intervention: Responses & Deescalation Strategties Hammond, LA
24-25 Verbal De-escalation and Crisis Communications *BY PATC Phoenix , AZ
September 2021
7-8 Verbal De-escalation and Crisis Communications *BY PATC Tavares , FL
9-10 Understanding Human Behavior and Body Language *BY PATC Dawsonville, GA
20-21 Crisis Communications for Dispatchers *BY PATC Meridian, MS
23-24 Responding to Veterans and Police Officers in Crisis *BY PATC St. Louis, MO
27-28 Understanding Human Behavior and Body Language *BY PATC Rock Hill , SC
27-1 5 Day Practical Kinesic Interview & Interrogation by LLRMI Kansas City, MO
28-29 Supervising a Telecommunications Center by IPTM Jacksonville, FL
October 2021
4-5 Verbal De-escalation and Crisis Communications *BY PATC Des Moines, IA
4-8 5 Day Hostage Negotiations and Crises Intervention by LLRMI Scott, LA
13-14 Verbal De-Escalation & Crisis Com. Skills to Diffuse & Conflict Behavior Milford, OH
14 Dispatcher Active Shooter-Critical Incident Workshop Wi. Rapids, WI
21-22 Crisis Communications for Dispatchers *BY PATC Dickinson, ND
November 2021
8-9 Understanding Human Behavior and Body Language *BY PATC Humble, TX
8-9 Verbal De-escalation and Crisis Communications *BY PATC Greenville, SC
18-19 Verbal De-Escalation & Crisis Com. Skills to Diffuse & Conflict Behavior Stapleton, AL
29-3 5 Day Basic Hostage Negotiations & Crises Intervention by LLRMI Las Vegas, NV
December 2021
8-9 Understanding Human Behavior and Body Language *BY PATC Las Vegas, NV
January 2022
4-5 Responding to Veterans and Police Officers in Crisis *BY PATC Seymour, IN
March 2022
1-2 Responding to Veterans and Police Officers in Crisis *BY PATC Hayden, ID
Online classes
Dispatcher: Ethics in Public Service PoliceOne Academy/Lexipol
Dispatcher: Liability And Legal Issues PoliceOne Academy/Lexipol
Dispatcher Specialized Call Types (Active Shooter) PoliceOne Academy/Lexipol
Dispatcher Specialized Call Types (Bomb Threats) PoliceOne Academy/Lexipol
Dispatcher Specialized Call Types (Chemical Suicides) PoliceOne Academy/Lexipol
Dispatcher Specialized Call Types (Missing Persons/Sexual Exploitation) PoliceOne Academy/Lexipol
Dispatcher Specialized Call Types (Sovereign Citizens & Domestic Terrorism) PoliceOne Academy/Lexipol
Dispatcher: Stress Management PoliceOne Academy/Lexipol
Dispatcher: TTY PoliceOne Academy/Lexipol
Domestic Violence Intervention for Dispatchers PoliceOne Academy/Lexipol
Handling Missing Children Calls for Dispatchers PoliceOne Academy/Lexipol
Written Communication and Report Writing PoliceOne Academy/Lexipol
Introduction to the Forensic Experiential Trauma Interview (FETI) Certified FETI
FTOP Software Demonstration ~ San Jose/Reno Alternative for ALL disciplines Richard Whitehead & Assoc. LLC
Realistic De-Escalation Instructor Course Force Science Institute
Managing Emotions: Yours and Theirs Tab Cooper & Associates, llc
The Face Speaks Louder Than Words: Let Micro-Expressions Be Your Guide Tab Cooper & Associates, llc
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